谢谢您的回复。
您可以先重新连接WIFI，然后测试分别以下方两个方式，进入安全模式，看看是否有帮助。：
-“F4键进入【4 安全模式】 (Safe Mode)"
-”F5键进入【5网络安全模式】“
1)开机时，长按主机上电源按钮 5 秒，电脑会自动关闭
(重复 2 次以上，直到屏幕上【准备自动修复】(Preparing Automatic Repair) 字样出现)
2)点击【高级选项】 (Advanced Options)
3)点击【疑难解答】 (Troubleshoot)
4)点击【高级选项】 (Advanced Options)
5)点击【启动设置】 (Startup Settings)
6)点击【重启】 (Restart)
7)按F4键进入【4 安全模式】 (Safe Mode) / F5键进入【5网络安全模式】
详细的微软官方《开启安全模式》教学：
https://support.microsoft.com/zh-cn/help/12376/...
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我们肩并肩，一起把问题解决掉！
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您的【标记解答+评级】(5星为满分)，
可以拯救面对相同情况的朋友，
也是我们继续为大家服务的最强推动力。
万分感谢！
Jarl
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